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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will open. It contains exhaustive information about all the operations that you can carry out on the page in question. Each popup shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of video tutorials illustrating how to use our Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a gaze at our extensive Frequently Asked Questions database, which comprises questions asked by actual persons and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our great team of technical support engineers available 24-7 and ready to help you with any query. Each trouble ticket you send will be replied to in less than sixty minutes (the average ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 281984

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com